Privacy Policy

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To maintain our level of customer support, we require certain information about our customers. Coastal Valve & Supply Co has taken measures to ensure the privacy and confidentiality of information we collect in accordance with the applicable provincial and federal privacy legislation.

Coastal Valve & Supply Co is committed to controlling the collection, use, and disclosure of personal information provided by you, our customer.

Personal information is information about you, the individual. It includes your contact information (i.e., first and last name, business address, business phone and fax number, business e-mail address, etc.) and may also include data about the types of products, services, and solutions you use or in which you have an interest. If you have attended any of our certified schools or training courses, it may also include your educational history with us. This information is used for the following purposes:

• To establish and maintain responsible commercial relations with you and to provide you with ongoing customer service
• To undertake activities to verify or maintain the quality or safety of a service or device that is provided or serviced by us, and to improve, upgrade or enhance that service or device
• To better understand your current and future needs
• To communicate information about new products, services, or solutions we think you may have an interest in
• To alert you to important safety notices regarding products and services you may have purchased from us
• Consent to Use Personal Information

Consent may be obtained in various ways. We may obtain your express consent or we may determine that consent has been implied by the circumstances. For example, should you log in to our website and fill in the required form or reply to an e-mail, we would determine that consent has been given to use that information to serve your needs. Likewise, should you verbally provide personal information to a Coastal Valve & Supply Co employee, we would assume that consent to use this information is implied. In any case, we would safeguard this information against unauthorized use.

Since it is our culture and philosophy to respect our relationship with you, consent may be withdrawn by you at any time either verbally to a Coastal Valve & Supply Co employee, or by written or e-mail notification to us.

We do not sell customer lists or personal information to others. In providing you with our products, solutions and services, we may need to disclose the personal information we collect to suppliers or subsidiaries. This is for the sole purpose of providing you with the right solution for your need and serving you better.

We may also use this information to assess your future needs and to offer the products and services that may best meet those needs. In these cases, should you not wish to hear from us in this manner, we will do our best to provide a simple method for you to have your name and information removed upon request.

Should you have any questions or concerns regarding Coastal Valve & Supply Co Privacy Policy, please email us at Sales@coastal-valve.com.

If you wish to be removed from our mailing lists or have concerns as to the accuracy of information, please email us.